Frequently Asked Questions

Is there a monthly billing service fee?

All service providers and/or utility companies charge a service or base fee. A nominal billing administration fee will be included in your statement each month.

Are there late charges or other fees?

A late fee, as allowed by law, will be charged to your account if your payment is not received by the payment due date noted on your statement. Please utilize the payment coupon and remittance envelope enclosed with your statement to ensure prompt payment posting. A nominal billing administration fee is billed monthly. There is a one-time account activation fee. Returned checks are assessed a current bank NSF charge. You may also pay your bill online or by phone.